Original topic:

samsung 360 gear gallery

(Topic created on: 2/1/21 8:53 PM)
userBVoFW0LzwP
Constellation
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Samsung Apps and Services
Everytime i try to open 360 gear gallery , it force closes the app.  I am using samsung s20 ultra android 11. Need help!!!
12 Replies
Xq
Astronaut
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Samsung Apps and Services
me too
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mmab81
Constellation
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Samsung Apps and Services
Same with my note 10+
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SIONILLI
Astronaut
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Samsung Apps and Services
Same. I'm on a Galaxy Z Fold 2.
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perezil
Asteroid
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Samsung Apps and Services
Confirmed on Note 10+ (SM-N975U) with Gear 360 (SM-R210). The Samsung Gear 360 App (1.4.00.9) will force close if you attempt to view any pictures of videos using the Gallery or reviewing the content after taking the photo/video.

I find it interesting that my previous post was deleted. 🤨
user9BI51g8aU8
Astronaut
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Samsung Apps and Services
I have the note 20 ultra. It's the same here also.
userJI7egAvQKO
Constellation
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Samsung Apps and Services
I'm having the same issue. Hopefully they will catch the software glitch and correct...
perezil
Asteroid
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Samsung Apps and Services
Uncertain. I've opened a case through Verizon, as well as through Samsung Members and Android's ui. The only response I have received appeared automated, and somewhat of a "we don't understand, send us more details" type of message.

Cost cutting at its best.
userhpvEMZ1oTq
Constellation
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Samsung Apps and Services
same here
0 Likes
userBVoFW0LzwP
Constellation
Options
Samsung Apps and Services
i was able to recover all my pictures and video using the desktop version..cyberlink action director 360 https://www.samsung.com/ca/support/mobile-devices/gear-360-2017-how-i-install-the-cyberlink-action-d... I am still waiting for the android app to work...