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Astronaut

samsung account

My samsung cloud is not loading, so I am unable to back up my data and I keep getting the error message " samsung account could not be authenticated ". I have removed and added the account several times. Please help

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Samsung Moderator
Samsung Moderator

Re: samsung account

Hello,

 

I recommend reaching out to our Samsung Accounts department regarding your concerns. They can be reached directly at 1-855-795-0509.

 

 

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