Original topic:

sign in on different Samsung TV

(Topic created: 08-01-2021 08:20 AM)
userG5mTfkFq3B
Astronaut
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Samsung Apps and Services

We haven two Samsung TVs connected to  Xfinity cable.  Both work fine, we stream various stations.   I was attempting to use an app on the TV we'd never used before (without success) and clicked on the gear icon for Samsung;  sign into Samsung  on the TV popped up.  I tried to login, of course none of my emails or passwords worked.  

I have a Samsung phone and Samsung notebook.  They are on different email accounts, different passwords, etc.  (I didn't do that on purpose!!)  

Is there any reason I should sign into, or set up  an account on the TV?  Do I need a separate password for every Samsung device I own?

 

 

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SamsungGill
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

There is not, a single account should work on all devices. If you are unable to sign in, I would recommend checking your internet connection, check for software updates and if you still have issues, try a factory reset of the television.

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