You can contact your C/O for email info. If they dont have access, they know who would. I had to talk to the ITs but that was on a ship. No idea how the networks are managed in other branches, but use your chain of command. They have answers.
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You can contact your C/O for email info. If they dont have access, they know who would. I had to talk to the ITs but that was on a ship. No idea how the networks are managed in other branches, but use your chain of command. They have answers.
---My Signature--- If you're anticipating a follow up to one of my posts, please like my post or tag me. I don't generally go back to posts I have replied to unless I get pointed there.
I just spoke with chat support and was advised no they don't give the disount without a .mil or .gov email. I offered to send DD214 or My retiree ID card and was told no
I had a similar experience. I even went the the shop portal on ID.me, the military discount showed until it was time to check out. Both the ID.me site and Samsung's Military Discount program specifically list "Veterans" are able to receive the military discount. No mention of needing a military email address until you ask why your discount wasn't applied at check out. Wonder how many veterans miss the fact they aren't getting the military discount they thought they were. C'mon Samsung, either correct the sites to clearly state the military discount is only available if you have a .mil email acount or accept 3rd party verifications like ID.me
If you are having issues with in not showing when you go to purchase, I would call our eCommerce team. They handle all online orders and should be able to assist. You can reach them at 1-855-726-8721 directly. (US models only)
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I did not get the military discount either. The id.me did not work. I can prove my status. No tech support was available either. There has to be a better way.
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