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Add device issues and referencing ghost device?

(Topic created: 02-08-2021 06:42 AM)
userZsirFHJ9Ab
Constellation
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Smart Home Support

Hello. I've been having some issues pairing devices-- every ZWave device takes multiple minutes to pair, and some never succeed. Others don't appear to, but then they show up on the device list when I exit out of the pairing process. I checked live logging during pairing, and I see these entries repeatedly during the add device process:

 

4631f9ee-b599-4839-a3c0-a150e9d6e0fe 5:19:25 PM: trace pre-name: TEW-637AP
4631f9ee-b599-4839-a3c0-a150e9d6e0fe 5:19:25 PM: trace addDevice evaluation: d: null, selectedDevice: uuid:63041253-1019-2006-1228-d8eb97a9695c::urn:schemas-upnp-org:device:ZonePlayer:1={deviceAddress=CE91, devicetype=04, hub=1deb5359-ecc2-4377-b309-2bbf1cdbc213, installed=false, ipFixed=false, mac=D8EB97A9695C, name=TEW-637AP, networkAddress=AC1313FE, ssdpNTS=null, ssdpPath=/simplecfg.xml, ssdpTerm=urn:schemas-upnp-org:device:ZonePlayer:1, ssdpUSN=uuid:63041253-1019-2006-1228-d8eb97a9695c::urn:schemas-upnp-org:device:ZonePlayer:1, stringCount=04, verified=true}, dni: D8EB97A9695C
4631f9ee-b599-4839-a3c0-a150e9d6e0fe 5:19:25 PM: debug getChildDevices(false), children=0
4631f9ee-b599-4839-a3c0-a150e9d6e0fe 5:19:25 PM: trace in addDevices, verified devices: [uuid:63041253-1019-2006-1228-d8eb97a9695c::urn:schemas-upnp-org:device:ZonePlayer:1:[deviceAddress:CE91, devicetype:04, hub:1deb5359-ecc2-4377-b309-2bbf1cdbc213, installed:false, ipFixed:false, mac:D8EB97A9695C, name:TEW-637AP, networkAddress:AC1313FE, ssdpNTS:null, ssdpPath:/simplecfg.xml, ssdpTerm:urn:schemas-upnp-org:device:ZonePlayer:1, ssdpUSN:uuid:63041253-1019-2006-1228-d8eb97a9695c::urn:schemas-upnp-org:device:ZonePlayer:1, stringCount:04, verified:true]]
4631f9ee-b599-4839-a3c0-a150e9d6e0fe 5:19:25 PM: debug detecting status for 1deb5359-ecc2-4377-b309-2bbf1cdbc213 : true
4631f9ee-b599-4839-a3c0-a150e9d6e0fe 5:19:25 PM: trace in ssdpDiscover
4631f9ee-b599-4839-a3c0-a150e9d6e0fe 5:19:25 PM: debug scheduled run, numberOfRuns: 6
4631f9ee-b599-4839-a3c0-a150e9d6e0fe 5:19:25 PM: trace in discovery

I'm not sure what this is, but it seems to be referencing an old TrendNet N300 access point that I owned when I first got SmartThings, but haven't had for many years now... I remember back then, SmartThings would just add this device when I didn't want it to(it would show up in the classic app-- unable to do anything with it)...but now, I have no device, it's not in any device list, yet I see references when I'm trying to add my ZWave devices... Perhaps this is contributing to my issues?

Any advice would be helpful. 

 

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SamsungLou
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Please reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.


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SamsungLou
Samsung Moderator
Samsung Moderator
Options
Smart Home Support

Please reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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