I have a smartthings hub ET-WV523 which I bought through Vodafone with their V-Home subscription. After the 24 month contract finished I have cancelled my subscription, however, I can now not connect my smartcam to the hub. It is now a useless bit of kit. I was told that I would still be able to use this service even though I no longer have a Vodafone subscription. I have reset both the hub and camera multiple times but I just get error code 05-100 every time I try to connect it. Can anyone help or am I just wasting my time?
Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link https://www.samsung.com/uk/support/contact/#product-support
Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link https://www.samsung.com/uk/support/contact/#product-support
