Original topic:

Can't connect to dryer

(Topic created: 09-12-2021 08:40 AM)
DiscoParty
Cosmic Ray
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Smart Home Support

when I press and hold the "SmartCare" button it never shows "AP" it just shows "-: " so I can't connect it, no WiFi is broadcasted from the machine.

 

I contacted smartthings support and they just told me the dryer is defective and to return it... That can't seriously be the solution? Otherwise Samsung has some of the worst quality control known to man...

 

 

 

2 Replies
DiscoParty
Cosmic Ray
Options
Smart Home Support

The symbolThe symbol

 

Support just tells me my device is defectiveSupport just tells me my device is defective

 

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sonyabonya
Constellation
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Smart Home Support
I'm having the same issue