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Original topic:

Connecting Samsung soundbar (Q800T) to an Amazon Alexa speaker group

(Topic created: 08-15-2021 09:15 AM)
user9APSSBNqQN
Constellation
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Smart Home Support

Howdy. I have a Q800T. It is working on HDMI, and also working as an Alexa device. I can control it with my voice, and I can see it as a device in both the Samsung SmartThings and Amazon Alexa mobile apps.

I have a lot of Amazon Echo devices, and I use them as part of speaker groups to play multiroom audio (e.g. "Alexa, play Bob Dylan everywhere"). MY QUESTION: IS THERE A WAY FOR ME TO ADD THE Q800T TO AN ALEXA SPEAKER GROUP? It isn't showing up on a scan in HDMI, WiFi, or BT modes. Thanks!

36 Replies
ybeMD
Astronaut
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Smart Home Support

Please?! This was expensive... and very disappointing

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user9APSSBNqQN
Constellation
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or if it even can be added

It can be. It is just software.

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userruIe7s4fD2
Constellation
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Smart Home Support

Voicing my concern on this same topic - hopefully Samsung notices how many people are having this issue and resolves it. Bought the Q90A 85" TV and it works fine for all Alexa features, just not allowing to add it in speaker group. Considering buying a soundbar but very hesitant because of this lack of functionality.

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userN5rVY8sCPT
Astronaut
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Smart Home Support

Same problem on HW-S61A. Sound bar is advertised as supporting Alexa so should be able to add it as a speaker in Alexa. Ridiculous this is not supported and no substantive response on supporting it. Sound bar will be returned to Amazon as not meeting stated spec. 

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PhilH
Astronaut
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Smart Home Support

Q70T here. Same issue. This really isn't okay, Samsung (@Anonymous  @SamsungLarry). If you claim the product can be integrated with Alexa, then make sure it can be. It's a speaker. No valid reason it shouldn't be able to be added to a speaker group.

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usergEh8p75sKZ
Astronaut
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Smart Home Support

So wish I had read all this prior to buying my Q800A a month aga - c'mon, Samsung step up as you do a whole lot well as a TV

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Rodrigo Fraga
Astronaut
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Smart Home Support

How can a company like Samsung leave a problem like this unsolved for so long? One of the reasons I bought this soundbar was this integration, but it doesn't work!? What are Samsung waiting for to solve this problem!? This should be a simple thing to fix!

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