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Original topic:

Ecobee not working with Smartthings after latest update

(Topic created: 04-01-2021 06:09 AM)
usermESRrcooYx
Constellation
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Smart Home Support
The latest update from Ecobee seems to have broken the Smartthings integration. When you select the thermostat in Smartthings only a black screen is displayed. Please look into this.

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Anonymous
Not applicable
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Smart Home Support

I am sorry to hear about this. Please reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.

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2 Replies
userrCQJDGJxJV
Astronaut
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Smart Home Support

Same for me.

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Anonymous
Not applicable
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Smart Home Support

I am sorry to hear about this. Please reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.