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06-13-2020 02:54 PM in
Smart Home SupportHi,
I have an older Samsung Smart TV. I'm trying to download Hbo max. Only HBO go appears when I do an app search. Any advice...
Attached are tv specs
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10-15-2020 10:28 AM in
Smart Home SupportHello all, HBO opted to have the MAX app compatible with televisions as old as 2016. Here is a link with all of the Samsung televisions currently compatible with the application https://www.samsung.com/us/appstore/app/G16040006493-compatible.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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06-14-2020 03:31 PM in
Smart Home SupportUnfortunately HBO does not make a Max app for older televisions. I would recommend reaching out to HBO regarding compatible devices.
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08-19-2020 12:34 PM in
Smart Home SupportI find it hard to believe that my TV which is not yet 5 years old, is now incompatible with and can no longer stream HBO. Hard to believe corporations have so little regard for their customers. I'm fed up.
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08-20-2020 07:34 PM in
Smart Home SupportThis is not a "solution". I bought 3 Samsung TVs and multiple Samsung phones onthe past 5 years so that they could be compatible with each other. Not only have you removed the simple, "screen mirror" function, but none of the new streaming services, including HBO Max and Disney Plus work. I have to use my 12 year old TV with a Firestick to watch all of the new streaming services. This should be a very simple software or firmware upgrade and now I'm being forced to get a new TV!? Guess what brand I will WILL not ever buy again?
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09-05-2020 11:27 AM in
Smart Home SupportYep - this is the answer. Get an Android TV device like the NVidia Shield, or a Firestick, or someother device that will stream HBO Max.
No more Samsung TVs for me. Why buy a "smart" TV that isn't useful after 5 years.
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08-06-2020 12:58 PM in
Smart Home SupportDid you find a resolution for this? I have the same problem with an older Samsung TV, except now HBO go is no longer available either...
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08-07-2020 12:04 AM in
Smart Home SupportI have the same problem
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08-08-2020 09:14 PM in
Smart Home SupportSame here. 😠
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09-05-2020 10:49 AM in
Smart Home Support- Mark as New
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10-14-2020 07:55 PM in
Smart Home SupportSo, everything is just trash after 5 years now? We had to buy a smart tv even though our "OLD" box tv worked perfectly after over 15 years because we wanted to cut the chord. This is we resisted buying a "SMART" tv for so long.
