Original topic:

How to contact the owner of a linked account for a 2 pack of Smart Tags?

(Topic created: 11-26-2022 11:17 AM)
userNHD8NckrTS
Constellation
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Smart Home Support

Hi,

 
I bougth a 2 pack of someone smart tag. One of them is linked to an account, the other is not. Is there any way to contact the owner of the smart tag?

 

 
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2 Replies
Pablomx2
Astronaut
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Smart Home Support
Where did you buy it?
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techman05
Cosmic Ray
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Smart Home Support
I guess looking up how to reset the device still keeps it linked to the samsung account?
If you have a receipt than return them and buy another set. Somebody probably didn't notice they were open and put them back on the shelf.
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