JUMP TO SOLUTION Solved

Original topic:

How to delete a floor plan Powerbot 9350

(Topic created: 08-26-2021 03:30 PM)
Scott16475
Comet
Options
Smart Home Support

Our Powerbot 9350 has three floor plans - two of them aren't even close to being our actual floor plan (Powerbot must have been drunk), while the third is perfect. Each time I open the app and click "Select and Go" it auto selects one of the incorrect floor plans. Is there a way to delete floor plans? I can't find anything online. Thank you.

0 Likes
Reply
4 Replies
Solution
MsBri1
Neutron Star
Options
Smart Home Support

Hello I apologize for the inconvenience this may have caused. Do you see the HISTORY option in the app? I located some information that will be able to answer your questions here: https://www.samsung.com/us/support/answer/ANS00088082/. Please let me know if I can help any further. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Scott16475
Comet
Options
Smart Home Support

Thank you. I will take a look at it and see if it answers my question. Thank you!

0 Likes
Reply
Scott16475
Comet
Options
Smart Home Support

It didn't allow me to delete any floor plans but it showed me how to mark the correct floor plan as the "master" so that was a huge help. Thank you, SamsungBri!

0 Likes
Reply
MsBri1
Neutron Star
Options
Smart Home Support

Your more than welcome, glad I could be of assistance. Please continue to enjoy your Powerbot. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.