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‎09-25-2020 06:27 AM in
Smart Home SupportHello,
I still cannot connect smartthings devices with google home.
In google home, on my android phone, when I add the "associated services" smartthings, I have the question to authorize or not google to access various information and I click on "Authorize".
I have a little message "Association of your account with smartthings" and then application returns to the front page. When I redo the manipulation, I see that the smartthings service is still not connected! And so I can never go all the way to add a device.
On the other hand if I go to my google account on my pc, I can see that the "SmartThings OAUTH" account is in the list.
If I go to the smartthings app in settings, I find "Google" in the associated services.
I have already tried removing associations from 2 sides. It does not change anything.
I once had the opportunity to put my login details, but it never came back even when I deleted the info from both sides.
I uninstalled smartthings and reinstalled. Nothing has changed.
Has anyone found a solution?
Solved! Go to Solution.

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‎09-28-2020 11:27 AM in
Smart Home SupportI would recommend clearing the cache on your Google home app, then relinking your Smart Things in works with devices.
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