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07-24-2019
11:24 PM
(Last edited
07-20-2022
05:33 PM
by
SamsungCaleb
) in
Hi all,
I bought this week my galaxy watch and my A80, they work fine except smartthings app, on my phone i have no problem but on my watch the app doenst appear on the galaxy store. Can some one tell me why please? Is there any other way to install?
Thank you.
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07-25-2019 09:16 AM in
Smart Home SupportThanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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07-24-2019 11:32 PM in
Smart Home SupportMaybe try to open the Smart Thing applink on you watch from the link I have posted below: If not you can download apk from Apkmirrior and try installing from there and see if it works.
http://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.oneconnect
NBI
If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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07-25-2019 09:16 AM in
Smart Home SupportThanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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09-06-2019 03:51 PM in
Smart Home SupportMines a US model and I'm having the same issue.... 6 weeks later.
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11-09-2019 07:00 AM in
Smart Home SupportGo to the Galaxy store (not google play) and as long as your watch is paired and connected you'll see the "watch" tab on the bottom right, where u can search for watch apps. Should find it there.
