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Original topic:

Motion Dectectors Missing from SmartThings

(Topic created: 02-06-2021 11:50 AM)
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Smart Home Support

Hopefully I've posted to the right board.  Anyone have their motion sensors missing from the SmartThings app since the latest app update?  The motion sensors do show up in phones with the older app.    What's interesting is that whenever a motion sensor goes off, the alert in the app does show the sensor that went off.  It just don't show in the dashboard.

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Anonymous
Not applicable
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Smart Home Support

Please reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.

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Solution
Anonymous
Not applicable
Options
Smart Home Support

Please reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.