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Asteroid

Must shut down 2x

New 8K 900R. When I press the on/off button on the remote to shut down—both the TV and the Spectrum box shut down, but the TV starts again with "HDMI 1, check device power, with a "Power-on" button.

The only other device I have is a DVD.

Got tip?

10 REPLIES 10
Product Expert

Re: Must shut down 2x

Hi there,

Maybe try holding down the remote for a little longer during the initial shut down to see if that helps. You can also try replacing the batteries to see if that helps.

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Asteroid

Re: Must shut down 2x

Tried it several times and it didn't work.

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Samsung Moderator
Samsung Moderator

Re: Must shut down 2x

Do you have anynet+ turned on? It can sometimes cause the tv to turn on if an external device is on. 


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Asteroid

Re: Must shut down 2x

Thanks Caleb,

I'll check. I don't know where that setting is located. Is it a Spectrum or a Samsung setting?

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Asteroid

Re: Must shut down 2x

Thanks, will try.

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Samsung Moderator
Samsung Moderator

Re: Must shut down 2x

Keep me updated! 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Must shut down 2x


@SamsungCaleb wrote:

Keep me updated! 

No luck. It still takes two presses of the Spectrum (RC-122) remote's On/Off. It turns off and then back on. It then stays off when I press the on/off again.


 

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Samsung Moderator
Samsung Moderator

Re: Must shut down 2x

The last question does this occur when the DVD player is unplugged from the TV? 


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Samsung Moderator
Samsung Moderator

Re: Must shut down 2x

This will be under the TV settings you can turn it off or on by going to Settings > General > External Device Manager > Anynet+ (HDMI-CEC). 


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