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user3OuEvmIPCS
Constellation

My TV on google home

I have a Samsung 6 series TV and i want to be able to link it with my Google home mini. I tried to connect it to SmartThings and link my account to the Google home app, but my TV is showing as a switch. That means that i can only turn it on ond off and nothing else. I could use the SmartThings app but i like that all my smart home products are all in one app.

P.S. I don't have a SmartThings hub if thats the problem.

 

Thank for help!

9 REPLIES 9
userbzcytS5w4F
Constellation

Re: My TV on google home

I've just bought a Q60r and I'm having the exact same issue. Google home is seeing it as a switch with "unknown"manufacturer so I can only turn it off and on.

The Smart things app lets me control it fine, and it's named "Living Room TV" so Google should be categorising it as a TV but no luck.

 

This is a big deal breaker for me.

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userxoJUNWJgf9
Constellation

Re: My TV on google home

Same here. Series 7. The Samsung website clearly shows a Google Home screenshot of the device appearing as a TV so I'm assuming this must be a bug of some kind ...?

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userC3a1dZJV5v
Constellation

Re: My TV on google home

Same problem on my Q60 google home is seeing it as a switch with "unknown"manufacturer so I can only turn it off and on.

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Samsung Moderator
Samsung Moderator

Re: My TV on google home

If those steps are not helpful then you will need to contact Google for support with their device.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung Moderator
Samsung Moderator

Re: My TV on google home

Have you followed these steps during the setup? https://www.samsung.com/au/support/tv-audio-video/how-to-setup-google-home-on-a-samsung-tv/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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userqDeoFD4VUX
Constellation

Re: My TV on google home

That does not help. 

Same issue here.. 

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user3OuEvmIPCS
Constellation

Re: My TV on google home

I did it as it said but its still isnt working

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Samsung Moderator
Samsung Moderator

Re: My TV on google home

@user3OuEvmIPCS Are you seeing the same error where the Google Home isn't recognizing the TV?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usertmZlDF4iNn
Astronaut

Re: My TV on google home

I am having the exact same problem with my Samsung TV and Google Home & Mini.  I've linked my Google Home and Mini to my Smartthings account, but it thinks my TV is a switch.  I have a Samsung 8 with the latest software.  But Smartthings is sending device type = "Switch" to the Google Home app.  I've read in other forums that the Smartthings connection only works for 2018 and 2019 models.  If you have a 2017 or older, it does not work.  You would think Samsung could update the TV OS/Software to make this work for older models.

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