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‎06-01-2021 06:58 AM in
Smart Home SupportHi Samsung Community Members -
As we previously announced on March 1st, SmartThings is ending support of its legacy hardware – ADT SmartThings Home Security and Safety system, SmartThings Hub (2013), and SmartThings Link for NVIDIA® SHIELD™.
For any customers who have not yet completed their online requests to determine if they are eligible for a partial or full refund, we ask that you visit www.SamsungCSO.com.
Once again, impacted hardware will stop functioning as of June 1st, 2021, for ADT customers, and June 30th, 2021, for SmartThings Hub (2013) and SmartThings for NVIDIA® SHIELD™ customers.
-SamsungTeam
 
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‎06-01-2021 02:40 PM in
Smart Home SupportPlease reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.
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‎06-02-2021 03:20 AM in
Smart Home Support