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Powerbot R7040 C01 error

(Topic created on: 5/23/21 7:54 PM)
chalkycroissant
Cosmic Ray
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I have a PowerBot r7040 vaccum that keeps getting a C01 error that something is stuck in the powerbrush. There is nothing in the brush and it is completely clean. It happens after around 5 min of use on hardwood floors. Has anyone else had this issue? 
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SamsungLou
Samsung Moderator
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Please send the full model and serial numbers to this PM Link, and I will look in to this further. 


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SamsungLou
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Have you checked the caps and bearings on the ends of the roller brush? Are they clean and undamaged?


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chalkycroissant
Cosmic Ray
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Yes I have. Both are new looking and free of debris
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SamsungLou
Samsung Moderator
Samsung Moderator
Options
Smart Home Support

Please send the full model and serial numbers to this PM Link, and I will look in to this further. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context