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usera5FrSEi0Cl
Constellation

Re: Powerbot R7040 mapping report

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My case was similar, it runs a lot of times, but only once it showed DONE or Finish I don't remember, that was the only time that it created the map, after that when the battery is low goes to the dock but it looks like it lose the "Resumption" and start from scratch that's why it never creates the map.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Powerbot R7040 mapping report

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You can check the information on creating your floor plan at this link. These are some things to keep in ming when creating a floor plan:

 

  • Creating a new floorplan must start from the charger.
  • Floorplans cannot be altered or deleted.
  • The floorplan can take a long time to create, up to 2-3 hours. If interrupted, for instance due to getting stuck or tangled up in wires, the floorplan creation will need to be restarted from the charger. It is not recommended to start creating the floorplan on a low battery.
  • The floorplan, including how the area is broken up into rooms, is created entirely by the vacuum and is not customizable.
  • The floorplan will consider part of the area as a separate room if there is only one opening to that area and that opening is less than 90 centimeters wide. Boundary markers can be used to narrow the opening to under 90 centimeters.
  • The floorplan's shape may not match the walls (because of extra objects that are in the vacuum's way.) Objects in the vacuum's way will display as walls on the floorplan.
  • The floorplan's shape may not match the walkable space (because of objects the vacuum can go beneath). Objects the vacuum can go under will display as open space on the floorplan.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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apexdestroyer13
Cosmic Ray

Re: Powerbot R7040 mapping report

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@SamsungLou

The issue is that this model is advertised as having a Coverage Map Report and it does not.

 

I have done a lot of research on these and the Floor Plan Mapping is not the same as the Coverage Map Report.

 

The floor plan mapping saves the floor plan of the rooms and uses it to navigate every time.

The coverage map shows a map of the cleaned areas once the cleaning cycle is complete. This resets after every cycle and starts from scratch each time.

 

I could have saved a lot of money had I not wasted it on this false advertisement. If I would have known that the Coverage Map Report was Bull, I would have bought a robo vac from another manufacturer.

 

 

Anyone interested in buying a pre-owned Powerbot R7040? I have one for sale. It includes a coverage map report after each cleaning cycle, can clean your stairs, and can fly.

 

(I was going to put an asterisk saying that these features may not be real but if Samsung can get away without it, I figured I could too.)

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usercfILyxnZS9
Constellation

Re: Powerbot R7040 mapping report

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This info is not usefull, the vacuum box said tha it has a Coverage Map Report and it does not.


It's only works when you select and specific area, but thats not usefull, it must work always!!!... I have scheduled to clean each day when i left my home... and i dont have any idea , what it does when im not in home
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schnee
Constellation

Re: Powerbot R7040 mapping report

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@SamsungLou The information you provided is refering to the old application which is not compatible with the current SmartThings app from samsung. Is there any team which can be contacted to provide real information on the mapping feature?

 

Currenty my 7040 randomly cleans areas sometime 2-3 times while leaving other areas untouched.

 

VERY DISAPPOINTED!!!!

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apexdestroyer13
Cosmic Ray

Re: Powerbot R7040 mapping report

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From what I have gathered, the mapping feature is not compatible with the newer SmartThings app (Samsung Connect).

The mapping feature is compatible with the old SmartThings app BUT the R7040 is NOT compatible with the old app.

 

The issue is that the retail box clearly shows in the upper right corner (see my first post picture) that the Powerbot should be connected using the new Samsung app (Samsung Connect). It also clearly shows that it includes a mapping feature (the retail box shows a screenshot of a phone with the app open and a map of the area)

 

TLDR:

Samsung falsely claims on the retail box that the R7040 has a mapping feature.

It does not and never will.

 

Samsung's response was that the mapping was a feature and features are subject to change.

LMFAO

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schnee
Constellation

Re: Powerbot R7040 mapping report

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Apparently the web page still claims it has mapping feature: https://www.samsung.com/us/home-appliances/vacuums/powerbot-robot/powerbot--r7040-robot-vacuum-vr1am...

 

I beleive it still have it as i once got the coverage map. I think they just scr@wed up the application and the support here is incompetent.

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usercFgS9hyHKr
Astronaut

Re: Powerbot R7040 mapping report

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For everyone affected, I am in the process of opening a class action lawsuit with a firm in California. I'll be reporting back here with information shortly for anyone who would like to provide supporting information to aid the case. This should be a pretty clear cut case.

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apexdestroyer13
Cosmic Ray

Re: Powerbot R7040 mapping report

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@usercFgS9hyHKr wrote:

For everyone affected, I am in the process of opening a class action lawsuit with a firm in California. I'll be reporting back here with information shortly for anyone who would like to provide supporting information to aid the case. This should be a pretty clear cut case.


Thank you for taking the lead on this. Let me know how I can help.

 

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user7y2MzcyF85
Constellation

Re: Powerbot R7040 mapping report

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Same problem here.  I specifically chose this vac because of that function and figured the higher cost was worth that.  But now, no mapping.  (Also, with the second use, mine has developed a loud, high-pitched noise.)  Keep us posted.  This is false advertising!  "Visionary Mapping Plus" (as stated on the box) is not so visionary if it doesn't exist.

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