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Powerbot R7040 mapping report

(Topic created: 12-13-2018 10:24 AM)
apexdestroyer13
Cosmic Ray
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I bought this vacuum about 2 weeks ago. I decided on this one because it has a mapping report. In short, it does not! Do not buy this if you are wanting this feature. it is clearly labeled on the box that it has a coverage map report and even shows a picture of a phone with a coverage map. I called in to Samsung and the representative said I was mistaken about the box. then he told me I could return it to where I bought it from and they would give me the model that has the mapping feature. I don't think it's the retailer's fault that this product is sold with false advertising. I would like Samsung to call me and either show me how to get the map on this or get me one that can. Take a look at the picture and text on the box and call me to discuss.

Uploaded from community android app.Uploaded from community android app.

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userJdaXlu9wN3
Constellation
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Totally concur! Missing that advertized mapping feature a lot, no way to know what parts were cleaned and which were not.

The real shocker was, when I discovered no Samsung Powerbot apps compatible with Moto G Play.

The only app I've got working is SmartThings for Apple iPhone, and that app is a joke, - just "Play"/"Stop" button and nothing else. No alternative apps neither.

This is NOT ok!
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usersHZcYOwTTB
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I've figured it out.  I was also not getting any map history for my 1200 sq ft floor.  However, one day, I decided to only clean a half of it and it started showing up!  I've done it multiple times now for each half and I've gotten a map every single time.   I'm not sure if this is happenning because the powerbot isn't able to think that it completes the entire floor (according to the manual, it'll only recharge 2 times(?) ) or if its not able to store flooring of a certain size.  Are there floor plan size restrictions?  

 

 

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SamsungJam
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There aren't any restrictions.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userGa3iykSgPV
Astronaut
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I am also disapointed in my power bot 7040, It was advertised that It can be programed to map out a room, and store the results so I could have it set up to automatically claen a particular room. But none of that works. I have probably had it too long to return it, But I'm going to try. 

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apexdestroyer13
Cosmic Ray
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Good luck. I couldn't return mine and Samsung obviously doesn't care. I bought a Botvac with mapping and I'm happy with it.

I am so disappointed with Samsung's customer service. I ended up locking this Powerbot in my unfinished basement to spend the rest of its life in the dark cleaning the concrete floor that I don't really care about having cleaned.

 

It sounds pretty deranged now that I'm speaking it out loud but all-in-all it's Samsung's fault and they could care less.

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userqXcFhccv1o
Asteroid
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Hi
How do I select a specific region (e.g. room) for the machine to clean?
Daniel
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Jimbo1
Constellation
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I am using the home app and didn't see any maps until I put it in a room told it to clean and closed the door so it only did that room.  I think it doesn't have enough memory or has a memory leak and can't store the map once it gets too big. This is just my guess but try and run it in just one room and wait for it to say it is done and check history. 

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user1uvSsr2yD7
Constellation
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Is there a difference between smart home and smart things apps? 

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userEYp9xnxFgu
Constellation
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Yes. The vacuums, at least my r7040, do NOT work with Smart Home, only Smartthings.  I too am disappointed in in Samsung with this product. The lack of Alexa functionality is really lame. 

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userZqn1BNMHJq
Constellation
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I am also frustrated at the false advertising. My husband purchased this for me at Christmas. With mapping we hoped to be able to concentrate on high traffic areas but instead our vacuum basically goes wherever it feels like it. We also noticed that the suction on carpet just isn't as good a month or so later and often it can't find its charging station. I'm definitely interested in hearing about this class action lawsuit - falsely advertising a "smart" vacuum at this price point isn't ethical. All i can really do is turn it off and on - and I can't do that on my Google Home, as advertised. I'm connected but... nothing.

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