I can't access the mapping function for my R7065 using the Samsung Smart Things app (formerly the Samsung Connect app). And the R7065 is not compatible with the Smart Home app (I downloaded the Smart Home app and tried connecting the vacuum, and it told me I needed to use the Smart Things app). I'm willing to bet the vacuum itself supports the mapping function, but Samsung didn't actually add that capability to the Smart Things app. I'd really like to be able to tell the vacuum to focus on a particular room without having to pick it up and move it. And I just like the idea of being able to see where the vacuum has cleaned and where I need to give it some help. Any chance Samsung will add mapping support for the R7000s in the Smart Things app?
I have a 7065, actually on the second since I returned the first one for failing to return to the dock after about 30 seconds of seeking repeatedly.
I have used it daily for the last 2 weeks and only have 6 maps. The last one was on the 26th. You would find it under the "History" menu for Smart-things.
I found this thread while trying to figure out why mapping is so hit and miss. I am trying to understand if I want to keep this or not because if it doesnt actually clean the whole floor then why the heck would I spend this much money to then have to do it myself anyway?!?
I had the same conversation with the tech help. They himmed and hawed indicating that it is not floorplan mapping. I said that the box claims to produce a coverage map. They said it is supposed to be in the “ history “. I have never seen it.