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Cosmic Ray

Re: Powerbot R7040 mapping report

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We are still moving into our new home and the "obstacles" change from day to day with boxes and whatnot.

It has not had the same "floorplan" since day 1.

 It does a good job of cleaning. I am just disappointed in the "map".

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Samsung Moderator
Samsung Moderator

Re: Powerbot R7040 mapping report

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This is strange.  We are still working on pinpointing the issue to get you up and running.  Thank you for your patience. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Cosmic Ray

Re: Powerbot R7040 mapping report

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thanks for the update
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Constellation

Re: Powerbot R7040 mapping report

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I have the same problem no mapping options in the history 

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Astronaut

Re: Powerbot R7040 mapping report

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I also bought this looking at the mapping picture on the box. But it doesnt provide any map in the history.

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Constellation

Re: Powerbot R7040 mapping report

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I'm facing the same problem, in my case it showed me the map when I moved the vacuum manually(using the Remote control ) to clean a certain area but just one time, I never see another map again. I'm waiting for the next one 😪. The hard to think that Samsung developed this app.

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Astronaut

Re: Powerbot R7040 mapping report

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I do see history, but not coverage map!

samsung, findout what’s going on with this app. I thought you do better than this.

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Asteroid

Re: Powerbot R7040 mapping report

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Would it be possible to get an update on this topic. There is no Samsung Connect App in the Google Play Store, it redirects to the SmartThings App.

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Asteroid

Re: Powerbot R7040 mapping report

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It does do the mapping, but it has to completely finish. In my case, he completely dies during his second round after a quick charge, and never completes, so I've only ever got 1 mapping.

 

 

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Constellation

Re: Powerbot R7040 mapping report

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I recently bought a powerbot R9250 and do not see this report. I also do not see a Samsung Connect App. What App do I need to use to access this report, and what steps should I follow to find it?

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