08-28-2018 03:20 AM
You had to keep this on the dock for 4 days?
08-29-2018 06:35 PM
what was the final solution? Leave on the dock for 4 days while it updates? I'm actually having the same problem and am about to send it back.
09-30-2018 07:06 PM
Same problem here
10-02-2018 01:58 PM
Get that to us as soon as you can. http://bit.ly/2ihPL97
11-27-2018 06:34 PM
Same problem here. Just got it today though and it has been on the charger in the UP status only for a few hours. I guess I will wait 4 days and see what happens....
11-27-2018 06:50 PM
Dont , I had to ship mine back and they replaced the motherboard. But they scratched it all up in the process
11-27-2018 06:59 PM
Awh man... That is not good to hear. I was really looking forward to this thing.
10-01-2018 01:37 PM
Could you send a private message with your model and serial number?
03-11-2019 07:25 PM - edited 03-11-2019 07:35 PM
Hello. Same issue here. When my cleaner connected to network appeared UP. You have 4 symbols, maybe need to say UPDT, because UP has different meaning, example, I tried to pull up it, when I seen it first time.
So, How long it takes usually, or Do I have to replace it?
I don't need repair it with scratches.