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08-14-2018 12:17 AM in
Smart Home SupportI bought a vacuum cleaner, when I first started it worked and when the battery was discharged, he went to the station dock, and immediately the display appeared UP , already 12 hours nothing happens,
Solved! Go to Solution.
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08-28-2018 03:20 AM in
Smart Home SupportYou had to keep this on the dock for 4 days?
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08-29-2018 06:35 PM in
Smart Home Supportwhat was the final solution? Leave on the dock for 4 days while it updates? I'm actually having the same problem and am about to send it back.
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09-30-2018 07:06 PM in
Smart Home SupportSame problem here

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10-02-2018 01:58 PM in
Smart Home SupportGet that to us as soon as you can. http://bit.ly/2ihPL97
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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11-27-2018 06:34 PM in
Smart Home SupportSame problem here. Just got it today though and it has been on the charger in the UP status only for a few hours. :) I guess I will wait 4 days and see what happens.... :)
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11-27-2018 06:50 PM in
Smart Home SupportDont , I had to ship mine back and they replaced the motherboard. But they scratched it all up in the process
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11-27-2018 06:59 PM in
Smart Home SupportAwh man... That is not good to hear. I was really looking forward to this thing. :(

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10-01-2018 01:37 PM in
Smart Home SupportCould you send a private message with your model and serial number?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-11-2019 07:25 PM (Last edited 03-11-2019 07:35 PM ) in
Smart Home SupportHello. Same issue here. When my cleaner connected to network appeared UP. You have 4 symbols, maybe need to say UPDT, because UP has different meaning, example, I tried to pull up it, when I seen it first time.
So, How long it takes usually, or Do I have to replace it?
I don't need repair it with scratches.

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