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‎12-18-2020 04:38 PM in
Smart Home SupportWhy does my smartthings app always show my Q60 55" as offline? I can't do anything "smart" until I solve this. I have deleted and setup and reset the TV a number of times.
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‎12-21-2020 04:09 PM in
Smart Home SupportI'm sorry to hear that I would recommend calling in directly and asking for our smart things department, you can call in using this number 1-800-726-7864
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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‎12-21-2020 04:09 PM in
Smart Home SupportI'm sorry to hear that I would recommend calling in directly and asking for our smart things department, you can call in using this number 1-800-726-7864
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
