10-01-2019 08:57 AM
When attempting to add a new device to ST (new version of app) a screen quickly floats up from the bottom, then dissappears preventing me from adding a WIZ code to connect the Phillips WIZ to ST. I included a video but here are the steps:
choose Devices, click "+", scroll to bottom to "Wiz", click Wiz icon, New page, lightbulb appears in upper left, click it, new page floats up from bottom and then qucikly disappears. I tried it several times.
At this point I am supposed to be able to add the 5 digit code from the WIZ app to make a connection between Wiz and ST.
The same activity happens if I choose YeeLight app. But the voltaware app allows the next page to populate...
I check and turned off IOS Safari page blockers so that is not the issue.
Error video:
https://drive.google.com/file/d/1M2NcTsVyp-dKSbVR9ApWCLhFyQZU7dOY/view
Any thoughts?
10-04-2019 05:22 PM
Have you tried uninstalling, reinstalling, logging back in and adding it again?