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Matt_Wiss
Astronaut

ST IOS app appears to block adding some lightbulbs

When attempting to add a new device to ST (new version of app) a screen quickly floats up from the bottom, then dissappears preventing me from adding a WIZ code to connect the Phillips WIZ to ST. I included a video but here are the steps:

 

choose Devices, click "+", scroll to bottom to "Wiz", click Wiz icon, New page, lightbulb appears in upper left, click it, new page floats up from bottom and then qucikly disappears. I tried it several times.

 

At this point I am supposed to be able to add the 5 digit code from the WIZ app to make a connection between Wiz and ST. 

 

The same activity happens if I choose YeeLight app. But the voltaware app allows the next page to populate... 

I check and turned off IOS Safari page blockers so that is not the issue. 

 

Error video:

https://drive.google.com/file/d/1M2NcTsVyp-dKSbVR9ApWCLhFyQZU7dOY/view

 

Any thoughts? Smiley Frustrated

1 REPLY 1
Comet

Re: ST IOS app appears to block adding some lightbulbs

Have you tried uninstalling, reinstalling, logging back in and adding it again?


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