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Original topic:

Samsung Connect Home Pro solid magenta

(Topic created: 10-04-2019 05:25 PM)
atehrani
Asteroid
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Smart Home Support

The wifi appears to be stuck with a magenta light. What should I do? Wait it out? Or is it bricked?

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SamsungRei
Samsung Moderator
Samsung Moderator
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Smart Home Support

For the best assistance with your Samsung Connect Home Pro, please call 866-813-2404.



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TheDaniel
Comet
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Smart Home Support

Unplug the hub, hold in the reset button while plugging it back in and wait for it to stop flashing. If it does it again immediately, I vote hardware.


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atehrani
Asteroid
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Smart Home Support

A reset worked, thanks for the help!