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ā01-24-2023 10:28 AM in
Smart Home SupportSolved! Go to Solution.
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ā01-24-2023 01:43 PM in
Smart Home SupportUnderstood. We recommend contacting the Samsung Accounts Team to have them look at your account. They may be reached by calling 1-855-795-0509. We apologize for the inconvenience.

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ā01-24-2023 10:35 AM in
Smart Home SupportHello, We are sorry to hear you are unable to connect the SmartTag+ to your account. Are you following the steps here? https://www.samsung.com/us/support/answer/ANS00088244/
Please note that the tag can only be connected to one account. If it is connected to another account, it will need to be removed from that account to connect it to another.
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ā01-24-2023 01:09 PM in
Smart Home Support
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ā01-24-2023 01:43 PM in
Smart Home SupportUnderstood. We recommend contacting the Samsung Accounts Team to have them look at your account. They may be reached by calling 1-855-795-0509. We apologize for the inconvenience.
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ā01-24-2023 04:18 PM in
Smart Home Support
