So I am trying to use the screen mirror function of the app but when I open the app allows me to add the TV it allows me to do that It adds the tile. I can turn off the TV but not Turn on the TV. When attempting to turn on the TV it just spins like its looking for signal and gives up. When you click on the square tile the it will open for a second but then it closes and goes back to the device menu. I have attempted to update the TV, I updated the software on the phone, Android version is 12. I bought this TV today, I have a TV in my bed room that is also Samsung and it works perfectly fine with the SmartThings application. This is really starting to tick me off can some one please explain how to fix this?
One **bleep** off customer
Solved! Go to Solution.
I can definitely understand how frustrating this may be. I recommend reaching out to our SmartThings team. They can be reached at 1-866-813-2404 or emailed at firstname.lastname@example.org