Original topic:

Schlage BE469ZP smart lock no longer able to control remotely

(Topic created: 05-05-2023 06:10 PM)
chewwwy
Asteroid
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Smart Home Support

I have a Schlage BE469ZP lock.  I also used the RBOYS lock Universal Z-Wave Lock driver and LUM.  the app and hub worked great until a few months ago.  I was able to set Lock codes and  receive text messages to two phones upon users locking and unlocking the door as well as the ability to control remotely.  Now only I can see and change the status of the lock.  I cannot view or program lock codes.   Is this issue caused by the platform update to edge or matter?  When will the migration be completed.  Vacation season is starting, and I need a solution NOW.

Thank You

4 Replies
Ekamek
Supernova
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Smart Home Support
Didn't know Samsung owns Schlage lock but if using SmartThings to control it, make sure an update did not cause incompatibility issue.
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chewwwy
Asteroid
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Smart Home Support
Samsung does not own Schlage. I use the Samsung hub with smart app from Rboyapp to enable functionality. Now functionality does not work as outlined above.
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Ekamek
Supernova
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Smart Home Support
Understood. Maybe app developers can help.
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chewwwy
Asteroid
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Smart Home Support
App developers claim Samsung has shutdown upgrades until migration is complete. Why shut down previous platform until everything is migrated or at least leave old platform on for those devices that are still in migration. Rboys link
http://smartthings.rboyapps.com/Migration%20FAQ.htm
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