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Original topic:

Screenshot Error or Bug

(Topic created: 10-06-2021 10:46 AM)
PowerStallion
Astronaut
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I

image

There is something wrong with my screenshots as of lately and when I take one screenshot, the tools are in the way and when I try to screenshot a whole page or article. It's been like this since September. Do I need to empty my storage?

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Solution
Je655
Red Giant
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There is a bug in the latest version of Samsung capture. Check out this post on how to uninstall updates till they provide an update.

https://us.community.samsung.com/t5/Galaxy-Note-Phones/Note-10-major-bug-with-screenshot-scrolling/t...

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4 Replies
SherrillVP
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This happens on the fist screenshot or when taking multiple? 🤔
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PowerStallion
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I wasn't taking multiple screenshots, I used the first icon to extend the page and it resulted in what you see before you
SherrillVP
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Have you updated all apps In the galaxy store?
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Solution
Je655
Red Giant
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Smart Home Support
There is a bug in the latest version of Samsung capture. Check out this post on how to uninstall updates till they provide an update.

https://us.community.samsung.com/t5/Galaxy-Note-Phones/Note-10-major-bug-with-screenshot-scrolling/t...

View solution in context