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Original topic:

Security camera not working on Edge

(Topic created: 03-26-2023 02:24 PM)
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Hi,

I have Samsung security camera that worked on Internet Explorer. Now that Internet Explorer has gone completely away, I cannot get it to work on Edge. It tells me to download Silverlight which I have. It keeps telling me to download it and when I do it says its already downloaded. I've uninstalled it and reinstalled but still same thing. I've called the Samsung tech support and when they do answer which is very seldom, they say there is nothing wrong. 

I've had this system for about 6 years.

Any suggestions?

 

 

 
 

 

 
 

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Samsung_Moderator
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Smart Home Support

Hello, Welcome to the Community. We understand how frustrating it is to not be able to use the app for the security cameras. 

 

For assistance with the camera app, please reach out to the Samsung Security Systems team directly by calling 844-974-3678 or visiting the website at www.wisenetlife.com/en-us

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Samsung_Moderator
Community Manager
Community Manager
Options
Smart Home Support

Hello, Welcome to the Community. We understand how frustrating it is to not be able to use the app for the security cameras. 

 

For assistance with the camera app, please reach out to the Samsung Security Systems team directly by calling 844-974-3678 or visiting the website at www.wisenetlife.com/en-us

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