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Original topic:

Series 9 dryer won't connect to wi-fi/smartthings

(Topic created: 07-24-2022 07:07 AM)
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user4hjYCFhXvF
Astronaut
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Smart Home Support

Bought a new Samsung washer and separate dryer the washer linked into the app really easy but the dryer won’t -
1 I scan the dryer barcode on the front of the machine in the app
2 Set the location and room
3 Hold the AP button AP shows on the screen
4 ‘SmartThings wants to join Wi-Fi network “[dryer]_E30A-JT3103007E”? Press join
Says - unable to join the network [dryer] bla bla bla
Tells me to go to my iPhone setting look for [dryer]_E30A bla bla bla when I do this that network isn’t showing in my Wi-Fi settings so I can’t link it…
Any thoughts - thank you

 

 

 

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Smart Home Support

It sounds like there might be something going on with the Smart Things app preventing the dryer to connect. I suggest reaching out to them directly at 866-813-2404. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Smart Home Support

It sounds like there might be something going on with the Smart Things app preventing the dryer to connect. I suggest reaching out to them directly at 866-813-2404.