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Smart Hub Sound Issues

(Topic created: 04-04-2020 08:11 PM)
Mchief117
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Smart Home Support

Hi everyone.  hope everyone is OK in this crazy world.  I bought a samsung q80 about 2 months ago.  The TV is connected via HDMI (ARC) to a Denon X2500.   ARC setting is on the Denon and TV.  I also turned the TV audio switching to on.  When I switch to any smart app, I get video, but the sound is from the last TV channel.   It seems I need to change the audio source from cable to TV.   But, I dont see an option for this.  I also emailed denon, for their input.  No  sound issues when watching TV or bluray or netlfix via bluray.  thanks!

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Mchief117
Asteroid
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Smart Home Support

I was able to resolve via help from the avs forum.  I had to unhide the tv audio source in the receiver.   

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Mchief117
Asteroid
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Smart Home Support

I was able to resolve via help from the avs forum.  I had to unhide the tv audio source in the receiver.   

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