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Original topic:

Smart Things App wont connect

(Topic created: 03-03-2021 02:39 PM)
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usernRVtVIQRIX
Constellation
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Smart Home Support

When "searching for tv" - it doesn't connect.  says 0 TVs available

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userQmgCFEAPlL
Constellation
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Smart Home Support

Reset didn't help.

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Anonymous
Not applicable
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Smart Home Support

If the TV reset was no help, please reach out directly to our SmartThings support team for further assistance at 866-813-2404.

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userQmgCFEAPlL
Constellation
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Smart Home Support

I called them. Turns out, they can only help with Smartthings Lifestyle. The Smart Things app I'm talking about is the one by TV Cast. Both apps are named Smart Things. Very confusing. Anybody have info about the one from TV Cast? Why it no longer works?

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