Solved: Smart hub license expiring on screen notification - Samsung Community

userE2WFFeXv31 · ‎10-31-2021

Turn on the TV this morning and there was a scrolling message across the top. It was telling that on 12/31/21 the Smart Hub license would expire and channel selection and voice command would not function after that date.

I do not use the Samsung remote for channel selection or voice command (use my DISH remote).

I do think I should figure this out before December not wait and see what happens.

Anyone else experience this issue?

SamsungCaleb · ‎11-02-2021

That's not good to hear, have you tried calling us direclty at 1 (800) 726-7864 and ask for our smart things department?

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungCaleb · ‎11-02-2021

That's not good to hear, have you tried calling us direclty at 1 (800) 726-7864 and ask for our smart things department?

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Smart hub license expiring on screen notification

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