user9wmmkWRjxS
Cosmic Ray
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‎05-10-2021 03:13 PM in
Smart Home Support
I have reset the tag twice reinstalled it but it can't be found in smart things or find my device
Solved! Go to Solution.
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Adaboy
Supernova
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‎05-10-2021 03:16 PM in
Smart Home Support
What phone do you have and version of android. Mom's Note 8 with android 9 won't find hers either.
user9wmmkWRjxS
Cosmic Ray
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‎05-10-2021 03:19 PM in
Smart Home Support
S21 ultra latest version and Android update
user9wmmkWRjxS
Cosmic Ray
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‎05-10-2021 03:29 PM (Last edited ‎05-10-2021 03:29 PM ) in
Smart Home Support
Get this error
Solution
user9wmmkWRjxS
Cosmic Ray
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‎06-09-2021 09:58 AM in
Smart Home Support
An update o. The situation I figured out the problem, the tags needed an update they were not getting. Had to go into smart things...look for things to add manually picked a SmartTag and added ot that way. The tag added itself to my account and did the update.
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