Original topic:

Smart tag not ringing phone

(Topic created: 02-04-2024 12:46 AM)
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Bobmac1954
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Smart Home Support

I have 2 smart tags on a set of car keys. I am using an S10 plus. When double pressing the tag it does not ring my phone on either tag. I can ring the tag from my phone. I have cleared the smart things cache toggled dind my device in smart things. The tag beeps when double pressed but does not ring the phone.

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userGK5JPvR04E
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Smart Home Support
Same thing happening on my Note 10+. Tried everything. No solution from Samsung.
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