Original topic:

Smart things garage door status unknown

(Topic created: 07-13-2022 11:49 AM)
userBNrzitPeKO
Cosmic Ray
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Smart Home Support
I have a Genie garage door connected to smart things via their alladdin connect app. But the status always becomes "unknows" but when I open the alladdin connect app the status( in smartthings)is no longer "unknown" it now shows properly. This happens everyday 
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