SmartTags ONE USER!

[Mtratchet16]

My girlfriend and I use our Galaxy SmartTag with our dog (one way it was advertised). Unfortunately (and ironically), it was lost. I wanted my girlfriend to have access to the tracker in case it turns up when I can't use my phone, but oddly enough while I can add her to my SmartThings home, she can't track the tag because the tags can "only be tracked by their owner." Frankly, I think that's ridiculous--especially considering they advertised it being used with a dog. What if I'm at work and our dog gets loose? She can't utilize that function despite being linked to the same SmartThings home? This needs to be reworked. 

It isn't like it's a privacy thing; you have steps you have to take on your end in order to add/invite someone to your Smart Home, and in my case (with someone stealing our tag), it can't be reprogrammed to another account without me disconnecting my own. With that being said, there is no reason it shouldn't be able to be tracked via another device as long as the other device has permission via being a part of your SmartHome family. Hopefully this gets addressed and changed.

[friskyplatypus]

I agree, this is ridiculous. Every tracker I've had allows other users to locate it as well.

[Stephanie Nikki · Accepted solution]

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