Original topic:

SmartThings app not installing and Smart Home not working on Samsung Galaxy J3 phone

(Topic created on: 1/24/21 8:21 AM)
Samsung_NoICgXd
Constellation
Options
Smart Home Support

SmartThings app is not installing and Smart Home is not working on Samsung Galaxy J3 phone. Can you please help me with an authentic app, from Samsung Electronics, to remote control my Samsung TU8000 smart TV.

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SamsungCole
Samsung Moderator
Samsung Moderator
Options
Smart Home Support

What error do you receive when the install fails to complete? Are you attempting to download the app over wi-fi or mobile data connection? Any change if you test the other connection type?


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