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SmartThings errors with Honeywell TCC

(Topic created: 12-05-2020 10:51 AM)
userOOGZTfZnI8
Constellation
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Smart Home Support
SmartThings no longer communicates with my Honeywell TCC thermostats.  Keeps giving "A network or server error occoured" message.  Have verified functionality works with Google Assistant and TCC mobile/web apps.  Already removed and readded Linked Services / Devices.  Did domething recently change with SmartThings network gateways?
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SamsungCaleb
Samsung Moderator
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Smart Home Support

I'm sorry to hear that, I would recommend calling into us directly at 1-800-726-7864 and asking for our smart things department. 


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1 Reply
Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Smart Home Support

I'm sorry to hear that, I would recommend calling into us directly at 1-800-726-7864 and asking for our smart things department. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context