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Original topic:

SmartThings errors with Honeywell TCC

(Topic created: 12-09-2020 09:52 AM)
userOOGZTfZnI8
Constellation
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‎12-05-2020 10:51 AM in 

Smart Home Support
SmartThings no longer communicates with my Honeywell TCC thermostats.  Keeps giving "A network or server error occoured" message.  Have verified functionality works with Google Assistant and TCC mobile/web apps.  Already removed and readded Linked Services / Devices.  Did domething recently change with SmartThings network gateways?
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SamsungCaleb
Samsung Moderator
Samsung Moderator
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‎12-09-2020 09:52 AM in 

Smart Home Support

I'm sorry to hear that, I would recommend calling into us directly at 1-800-726-7864 and asking for our smart things department. 


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