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Asteroid
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01-14-2022 10:19 AM in
Smart Home SupportWhen I launch Smartthings Energy from my Family Hub fridge, it says “Couldn’t connect to Snartthings Energy. Try again later”. The fridge is running Tizen 6.0. What can I do to solve this? I just want to monitor the energy usage by the fridge.
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Anonymous
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01-14-2022 01:01 PM in
Smart Home SupportGood afternoon. I understand a failed connection can be a frustrating issue. Please reach out to our SmartThings support team directly at 866-813-2404 for assistance.
