Smartthings not able to download add on for Blu-ray Player

[Be006]

When I click on my blu-ray player it asks to download an add on but it failed to download.

[Anonymous]

wipe cache partition

[Be006]

I have tried that and even tried my new tablet too

[Anonymous]

This issue with the SmartThings platform has been resolved. Please try clearing the cache and loading the add on again.

[Be006]

this didn't fix my issue

[Anonymous]

Have you tried it today? The platform repair was just completed about an hour ago.

[Be006]

yes I just tried it

[Anonymous · Accepted solution]

Please reach out directly to our SmartThings support team for further assistance at 866-813-2404, or via email at support@smartthings.com.

[userR5H402iyzP]

I am having this exact same issue.