cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Smartthings wifi mesh not connecting to internet

For the past 2 weeks, my wifi mesh can not connect to internet, yet I can see all sensors and switches online when I am outside my home network. Plume suggested is on Samsung side, Samsung blamed Plume, yet the situation persists, even after disabling the AI apps on Plume side.
Today I called to ask for more assistance and was told that I need to hard reset my mesh, which means I will need to add all sensors and switches all over again (about 60 devices), so buyers beaware that maybe the mesh and smart hub combination might put you in this situation and create a huge headache, especially if you are not at home. Good luck