Solved! Go to Solution.
Hello, We understand the difficulties that arise when replacing Smart devices.
Try the steps in this article to get the Switch connected in SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01109890/
If you are still unable to connect the device, you can reach out directly to a support team in your area using the below information:
US support: 1-866-813-2404
UK support: 0333 0000333