Original topic:

Updating web browser on 2010 Samsung smart tv

(Topic created on: 4/21/21 6:32 PM)
pmasse13
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How do I update the web browser on my 2010 Samsung smart tv?  I’ve tried everything I could think of and nothing works.

thank you 

phil

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SamsungJam
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I would be happy to look into this.  Could you provide the model of the television?  


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pmasse13
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Certainly... the model is: un32j4500af

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SamsungJam
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 If you've tried resetting smart hub and making sure that everything is up to date on the television, there's nothing further you would be able to do to potentially update the browser.  


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pmasse13
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How do I reset the smart hub ? Thank you.

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SamsungJam
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Smart Hub > Smart Hub Reset > Reset Smart Hub.  Afterwards, enter your pin (it's usually 0000) and it should be reset.  


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pmasse13
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Ok, I got smarthub working again. Still can’t get YouTube to work in web browser.  So, what’s next ???

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SamsungLou
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Unfortunately, after additional research, YouTube is no longer supporting the software platform in your television browser.


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pmasse13
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How about Facebook ?  Why can't I update the web browser ???

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SamsungLou
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The last update for this model was in 2016. There are no other browsers available for this model.


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